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SCENE

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7.x

FARO® Knowledge Base

Log in to WebShare with a Sphere User Account in SCENE

scene-bty.png

Overview

The following article provides instructions on how to login to WebShare with a FARO Sphere user account and upload data from SCENE.

With the release of FARO Sphere, WebShare uses now the authentication system of the FARO Sphere cloud platform. With this change, the direct log in with a WebShare or Sphere user account in SCENE is no longer supported. To allow a direct connection between SCENE and WebShare, an Application Password is required. This works for SCENE versions 2019.2 and above.
 

WSLogin_Sphere_SCENE-SphereLogin_300h.pngCreation of an Application Password

  1. Log in to FARO Sphere with your FARO Sphere user account.
     
    • If you don’t have a Sphere user account yet, but already have a WebShare user account:
      • Enter your WebShare email address and request a new password by clicking on “Don’t remember your password?”. In case password reset doesn’t work, please sign up for a free FARO Sphere account using the email address corresponding to your WebShare user account.
         
    • If you don’t have either a FARO Sphere or WebShare user account:
      • Click the "Sign Up" tab and create a new free FARO Sphere account.
         
  2. Click on your Sphere workspace to open the WebShare user interface.
    WSLogin_Sphere_SCENE-SphereWorkspace.png
  3. Go to Settings > My Account.
    WSLogin_Sphere_SCENE-MyAccount.png
  4. Enter a name for the Application Password and click the “+” button. You can use any name you want. This can help you to remember for which purpose you have used this application password.
    WSLogin_Sphere_SCENE-AddAppPassword.png
  5. Click the “copy to clipboard” button to copy the password. The password will be invisible after reloading the page. But you can create a new application password at anytime if required.
    WSLogin_Sphere_SCENE-CopyAppPassword.png

Enter the Credentials in SCENE

  1. Open FARO SCENE and click on “Settings”.
    WSLogin_Sphere_SCENE-SCENESettings.png
  2. On the WebShare Settings screen complete the following fields:
    1. Enter the correct workspace name.
    2. Enter the workspace location.
      • Use "websharecloud.com" for server in the EU or "webshare-america.com" for server in the US
    3. Enter the username.
    4. Paste the application password (created in the previous section) into the password field.
      WSLogin_Sphere_SCENE-SCENE_WebShareSettings.png
  3. Click on “Login and Save Credentials” to save the login information in SCENE.
  4. Alternatively, it is also possible to enter these login credentials directly into the WebShare Export Data dialog and save the credentials there.
    WSLogin_Sphere_SCENE-SCENEExportData.png

 

In case you face issues, don't hesitate to contact our support experts for help.