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Refresh Entitlements in GeoSLAM Hub

Refresh Entitlements in GeoSLAM Hub

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Overview

This article explains how to Refresh Entitlements in GeoSLAM Hub to apply any modifications that have been made to a license.

Note: This procedure is only relevant for refreshing GeoSLAM Hub licenses

Procedure

Sometimes GeoSLAM Hub reports that it cannot find a valid license. When you attempt to perform a processing task, you may see an error message such as:

Warning: exception : no valid license found (no licenses found)

Usually there is a simple fix for this called "refreshing entitlements", which forces Hub to re-validate the activation code against our licensing server. You can perform this as follows:

Make sure you are connected to the internet
Open GeoSLAM Hub and go to the ‘Config’ tab
Click on ‘Advanced Options’:

Refresh_Entitlements_GeoSLAMHub_Fig.1.jpg

Click on ‘Refresh Entitlements’ – this may take a few seconds
Close Hub and reopen it

If the problem is not immediately fixed, please reboot your machine and try again. If you are still experiencing the problem, please contact GeoSLAM Support with your activation code and we can investigate further