Skip to main content
  Tags                  
Languages Language - English Language - Japanese Language - German Language - Chinese Language - Spanish Language - Italian Language - French Language - Portuguese    
Language Quality HT MT AT NT INT - Internal          
All All - FARO Products Hardware - All FARO Products                
Quantum FaroArm/ScanArm - Quantum S FaroArm/ScanArm - Quantum M FaroArm/ScanArm - Quantum E              
Faro/Scan Arm FaroArm/ScanArm - Edge FaroArm/ScanArm - Fusion FaroArm/ScanArm - Prime FaroArm/ScanArm - Platinum FaroArm/ScanArm - Legacy Quantum FaroArm/ScanArm - Titanium FaroArm/ScanArm - Advantage FaroArm/ScanArm - Digital Template    
Serial FaroArm Serial FaroArm - Bronze Serial FaroArm - Gold Serial FaroArm - Silver              
Gage Gage - Bluetooth Gage - Plus Gage - Standard Gage - Power            
ScanArm ScanArm - Design ScanArm 2.5C ScanArm - Design ScanArm 2.0 ScanArm - Forensic ScanArm ScanArm - Design ScanArm            
Laser Tracker Laser Tracker - Vantage S6 Laser Tracker - Vantage E6 Laser Tracker - Vantage S Laser Tracker - Vantage E Laser Tracker - Vantage Laser Tracker - ION Laser Tracker - Si Laser Tracker - X Laser Tracker - Xi  
Imager 3D Imager - Cobalt                  
Laser Scanner 3D Laser Scanner - Focus S 3D Laser Scanner - Focus M 3D Laser Scanner - Focus3D 3D Laser Scanner - Focus3D X 3D Laser Scanner - Focus3D X HDR 3D Laser Scanner - Focus3D S 3D Laser Scanner - Photon      
Hand Held Scanner 3D Hand Held Scanner - Freestyle3D 3D Hand Held Scanner - Freestyle3D X 3D Hand Held Scanner - Freestyle3D Objects 2D Hand Held Scanner - ScanPlan            
Laser Projector Laser Projector - Tracer M Laser Projector - Tracer SI Scan Head - Digi-Cube              
Imaging Laser Radar Imaging Laser Radar - VectorRI                  
Computers Computers - All Computers                  
CAM2 CAM2 - CAM2 CAM2 - Measure CAM2 - SmartInspect              
SCENE SCENE - All SCENE Suite SCENE - Capture and Process SCENE - WebShare Cloud SCENE - WebShare 2Go App SCENE - WebShare Server and Webshare 2Go          
SCENE Ver SCENE - 2018 SCENE - 7.x SCENE - 6.x SCENE - 5.x SCENE - 4.x SCENE - LT        
RevEng RevEng - RevEng                  
Legacy Software Legacy Software - CAM2 Gage Legacy Software - Gage Software Legacy Software - Insight              
Zone & ARAS FARO CAD Zone - Fire & Insurance FARO CAD Zone - Crime & Crash FARO CAD Zone - CZ Point Cloud FARO CAD Zone - First Look Pro FARO Zone - 2D FARO Zone - 3D FARO 360 - Reality FARO 360 - HD FARO 360 - Blitz FARO 360 - Genius
As-Built As‑Built - AutoCAD As‑Built - Revit VirtuSurv - VirtuSurv 2018              
PointSense1 PointSense - Basic PointSense - Pro PointSense - Building PointSense - Plant PointSense - Heritage PointSense - Revit CAD Plugin - TachyCAD Building CAD Plugin - TachyCAD Archeology CAD Plugin - TachyCAD Interior  
PointSense2 CAD Plugin - PhoToPlan Basic CAD Plugin - PhoToPlan CAD Plugin - PhoToPlan Pro CAD Plugin - PhoToPlan Ultimate CAD Plugin - DisToPlan CAD Plugin - MonuMap CAD Plugin - hylasFM CAD Plugin - VirtuSurv    
VI-Tracer-BuildIT Visual Inspect - App Visual Inspect - CAD Translator RayTracer - RayTracer BuildIT - Metrology BuildIT - Projector BuildIT - Construction        

CAM2

Measure

Chinese

English

French

Japanese

FARO® Knowledge Base

Error-Unspecified Error With Measure X1

Overview

Error: The log could not be opened for the following reason: Unspecified error.

When receiving the error “The log could not be opened for the following reason: Unspecified error check to see if the software will still launch after the user clicks OK in the error message. Customers will also report the inability to open log files as well as the software freezing during the manipulation of CAD models.

If the application still launches after clicking ok then the error is referring to the C:\Documents and Settings\(User’s login or computer name)\Local Settings\Application Data\FARO\CAD Engine\1.0\CADEngine.log.

This log file records all the commands that are executed, in the event that there is a problem with the application then we have a log of the events that took place for debugging purposes. The log might have become corrupted or the application simply cannot open the log to continue recording events. This should have no effect on the functionality of the application as it is used primarily for problem investigation. Rename/erase the log file and re-launch the application, a new log file will be created at launch time and the error should not be spawned.

If this does not fix the problem the next course of action would be to first verify the user has the most recent update to the software he is using. Then uninstall and reinstall the software by using the following steps.

You can use the following procedure for the reinstall of your software.

To Uninstall the Measure:

  1. Make sure to back up any programs or drawing files you need. (Save them to a safe folder)
  2. Go to START -> CONTROL PANEL -> ADD/REMOVE PROGRAMS
  3. Select the FARO Measure Software and click CHANGE/REMOVE.
  4. Once complete, Go to START -> RUN then type REGEDIT and click OK
  5. Delete the following folder: HKEY_CURRENT_USER\Software\FARO\CAD Engine
  6. Also delete this folder: HKEY_CURRENT_USER\Software\FARO\Measure Measure\5.0
  7. Restart machine and then you will be ready to install the software again.

To Install Measure Measure:

  1. Input the Measure Measure CD into the hard drive (The computer should AutoRun the CD, if not explore the CD and double click on "CAM2MeasureSetup.exe")
  2. Select the desired Language
  3. The Windows installer will setup the installation and then you will be prompted to select the features that you want installed.
  4. We recommend that you click on each of the Boxes and choose "This feature, and all subfeatures will be installed on local hard drive"
  5. You will then be prompted to install the software For One User, or For All Users. If you choose For One User, this means that the software will only appear under the Windows Account of the current User.
  6. You will then be prompted for the location of the installation folder. The default will set the software in StartMenu> All Programs> FARO
  7. The Windows installer will then finish the installation.
  8. When done remove the CD from the Drive and place it in the Measure Measure Case.

 

Keywords:

Unspecified error