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3D Laser Scanner

Focus S

Focus M

Focus3D

Focus3D X

Focus3D X HDR

Focus3D S

FARO® Knowledge Base

Calibration, Certification, and Maintenance Services for the Focus

 FARO Laser Scanner Focus3D Factory

Your FARO Focus3D is a precision tool. Sending it to the factory for periodic re-certification, calibration, and services enhances its performance and accuracy. A yearly certification service is included in most FARO warranty plans. To get this service, contact FARO Support and schedule it within the time frame stated in your warranty.

Full service and re-calibration of your scanner covers every functional aspect, relative to the model type. Here is what it includes.

Incoming Inspection

  • Initial evaluation

Mandatory Upgrades and Repair

  • Thorough internal and external cleaning
  • Comprehensive, automated, 650-700 line-item self-diagnostic test
  • Electronic sensor adjustment
  • Wireless connectivity test
  • Compass test
  • Altimeter test
  • GPS test when applicable
  • Accuracy test
  • Repairs if necessary
  • Update to current version of firmware

Measurement and Adjustments of Internal Components

  • Distance sensor
  • Intensity sensor
  • Angular sensors
  • Temperature sensors if internal components are replaced
  • Touchscreen
  • Color camera 
  • Inclinometer 
  • Final consistency check

Calibration

  • Full calibration to meet factory specifications
  • New certification certificate

Final Peparation and Shipping

Check Appendix C: Industrial Products Service Policy in the Focus3D User Manual for details about what is included in your warranty. Repair charges may apply if the device is out of warranty or has sustained damage beyond what is expected in daily use.