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FARO® Knowledge Base

Firmware and Kiosk Software for the Edge FaroArm and ScanArm

FaroArm Edge Icon

Quick Steps

  1. Download the software.
  2. Install the USB FaroArm driver.
  3. Install the FARO® Edge firmware.
  4. Install the FARO Edge kiosk software.

What's New

Update to allow the Edge FaroArm to communicate to the FARO 8-Axis with purchased upgrade.

Overview

Your FARO Edge or Faro® Laser ScanArm® Edge works best when it uses the latest FaroArm USB driver, firmware, and kiosk software. This upgraded on-board software includes bug fixes and features that make it easier to get your job done quickly. This article shows you how to download and install the latest versions of this software.

After receiving your FARO Edge back from factory servicing or recalibration, the factory provides the most recent hardware improvements. At the same time, factory technicians install the latest firmware and kiosk software for you. But, when your FARO Edge comes back to you, plan to download and install the latest driver BEFORE you use the device. The new factory improvements may require the latest driver.

Prepare

Please review this table before you begin to ensure your success.

Time to Complete 15 minutes
Skills Needed
  • Knowledge of Windows at the operating system level
  • General computer skills
Prerequisites
  • Internet connection
  • Computer you use with the FARO Edge
  • Storage media for saving files, such as a flash drive
Compatibility Click here for details about which Microsoft Windows version supports different driver versions and computer processors.
Supported Hardware
  • FaroArm: FARO Edge, ScanArm Edge

Production Status

The FaroArm in this table is considered to be in Legacy status. FARO supports Legacy hardware for the length of time stated in your license agreement. If you would like to learn about the FaroArms FARO is actively developing, click here.

Discontinue Date FaroArm Models
Sep 2017 FARO Edge, ScanArm Edge
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Install the USB FaroArm Driver

  1. Visit the link above and download the appropriate USB FaroArm driver for your 32- or 64-bit operating system.
  2. Uninstall any existing drivers on your computer using the Microsoft Windows Add/Remove Programs feature in the Control Panel.
  3. Run the executable file from your computer.
  4. After updating the USB FaroArm driver, check for communication. If your computer can communicate with the FARO Edge, you do not have to install new firmware.

Install the Firmware

  1. Download the EdgeFirmwareUpdate.zip.
  2. Unzip the files to an empty folder on the host computer.
  3. Attach the FARO Edge to the host computer using USB.
  4. Power on the FARO Edge.
  5. Run FaroUpdate.XXX.exe. Do not turn off the FARO Edge while the program is running.

Install the Kiosk Software

  1. Download the Kiosk file. The downloaded file has the version number in the file name. Remove the version number from the file name so that the file is named KioskUpdate.exe.
  2. Place the *.exe file on a USB drive.
  3. Insert the USB drive into the port on the left side of the fold-down touch screen controller.
  4. On the Main menu, touch Settings > Update Software.
  5. Notice the existing software version and the new software version on the USB driver to make sure they are different.
  6. Touch the button to update the system.

When the kiosk installation is complete, the FARO Edge automatically restarts. If there is any problem in this process, the original software will be automatically restored.

See Also

Keywords:

reinstalling, reinstall, re-install, updating, update, LLP driver, Laser Line Probe driver, OS, operating system, download, latest driver, current driver, newest driver, new driver, earlier driver, past driver, old driver