Error-Cannot Load Virtual Machine in Tracker Utilities

Behavior
When trying to connect to the tracker using Tracker Utilities, an error message appears:
"Cannot load virtual machine. Please check that the JRE folder and the jar files are in the current working directory and restart the application”
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Solution
This error occurs if the Microsoft Visual C++ 2010 x86 Redistributable are not installed on the computer. To resolve this error, download the Microsoft Visual C++ 2010 x86 Redistributable package from the Microsoft web site and install them on the computer.
