When trying to connect to the tracker using Tracker Utilities, an error message appears:
"Cannot load virtual machine. Please check that the JRE folder and the jar files are in the current working directory and restart the application”
This error occurs if the Microsoft Visual C++ 2010 x86 Redistributable are not installed on the computer. To resolve this error, download the Microsoft Visual C++ 2010 x86 Redistributable package from the Microsoft web site and install them on the computer.