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BuildIT

Metrology

FARO® Knowledge Base

Side-By-Side Configuration Error When Launching BuildIT

BuildIT-bty.png

Behavior

A side-by-side configuration error pops up when attempting to launch BuildIT. This typically occurs on older computers (usually Windows 7) where Windows has not been updated recently.
BuildIt_SideBySideError.png

Solution

A missing Microsoft Visual C++ redistributable needs to be installed.

  1. Navigate to the following link to download the redistributable: https://www.microsoft.com/en-us/download/confirmation.aspx?id=26347. The 32-bit version of the installer may download automatically, however this is not the one you want.
  2. Click the link to download manually as shown below.
    BuildIt_SideBySide_C2005SP1.png
  3. On the next screen, choose the 64-bit version as shown.
    BuildIt_SideBySide_vcredistx64.png
  4. Run the installer vcredist_x64.exe and then attempt to launch BuildIT again.

Note: If the above clears the side-by-side configuration error only to be replaced by another different error, this usually indicates that Windows is too out-of-date to work with the software. Windows Update must be run in this case to continue.