When sending your FARO® equipment for service outside Europe, specific custom regulations must be adhered to, such as including a completed Pro-Forma Invoice (Commercial Invoice) with your shipment.
In the tables below, we've provided example templates of what a completed Pro-Forma invoice should look like, based on your warranty coverage. As well as blank Pro-Forma invoices for you to complete with your own shipping information.
- Complete the invoice carefully per the provided example and instructions, to ensure the return of your equipment without delay.
- Ensure your invoice is accurate. FARO will only return equipment in accordance with the invoice. We will not change an invoice on customer request.
- Please send invoice and additional documentation to CEVA Logisitics.
- With a premium or premium plus warranty, we will organize the pick-up of your equipment, but you must still produce a completed invoice.
Example of Pro-Forma Invoice
Based on your situation and warranty type, download the example template that suits your needs.
|Example (Per Shipment Situation)||Warranty Type||Download (.pdf)|
|Customer Delivery to FARO||Standard Warranty||English|
|Customer Delivery to FARO||Premium Warranty||English|
|FARO Delivery to Customer after Service||Premium Warranty||English|
|FARO Delivery to Customer after Service||Standard Warranty||English|
|Customer Delivery to FARO||Standard Service||English|
|Customer Pick-Up from FARO After Service||Standard Service||English|