FARO uses SafeNet/Gemalto, Sentinel HASP, to provide product license keys for all FARO software, whether you use a dongle/portlock or a product license key that you type into the FARO software. The Sentinel HASP driver uses communications port 1947 on your computer. Make sure applications other than Sentinel HASP and firewalls do not block this port.
Port 1947 is registered with the Internet Assigned Numbers Authority (IANA) by Aladdin/SafeNet/Gemalto. If other applications are running on this port, they may prevent the licensing and use of FARO software. To correct this problem, contact your IT department and ask them to reassign the communications port for applications other than Sentinel HASP and allow port 1947 to be accessed through the corporate firewall.
- How do you change the communications port settings in Windows 7
- Error When Starting the Sentinel License Manager Service
- Error Code 35245 SafeNew Sentinel HASP License Driver
COM settings, COM ports, conflicting communications ports, conflicting COM ports, COM port conflicts, HASP error message, licensing error message, installation error message