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FARO® Knowledge Base

TCP/UDP Port Used by the Sentinel HASP Driver and FARO Licensing System

Install Icon

Local HASP Driver Port

FARO uses SafeNet/Gemalto, Sentinel HASP, to provide product license keys for all FARO software, whether you use a dongle/portlock or a product license key that you type into the FARO software. The Sentinel HASP driver uses communications port 1947 on your computer. Make sure applications other than Sentinel HASP and firewalls do not block this port.

Port 1947 is registered with the Internet Assigned Numbers Authority (IANA) by Aladdin/SafeNet/Gemalto. If other applications are running on this port, they may prevent the licensing and use of FARO software. To correct this problem, contact your IT department and ask them to reassign the communications port for applications other than Sentinel HASP and allow port 1947 to be accessed.

License Activation and Update Port

The FARO licensing system uses port 6780 at the following URL/IP addresses:

http://license.faro.com:6780

and

http://13.69.27.89:6780

If you are having issues activating or updating a software license, ensure all hardware and software firewalls are allowing traffic on port 6780 and the above domain/IP addresses are not blocked.

See Also

Keywords

COM settings, ports, conflicting communications ports, conflicting ports, port conflicts, HASP error message, licensing error message, installation error message