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FARO® Knowledge Base

FARO Factory Service Locations and Products They Service

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For your convenience, here is a list of FARO® regional service centers and the devices they service.

CAUTION: Do not ship or bring your FARO device to a service center without first contacting FARO Support to file a service request. Support Agents can provide a RMA and instructions where to send or take your FARO device.

We’ve introduced a new way to schedule your service or certification for your FARO® equipment online – our new FARONow! Customer Portal. FARONow! personalizes your experience and allows you to:

  • Choose the asset(s) you want to service/certify
  • Track your unit throughout the process
  • Renew warranties
  • Immediate information and support

Ready to schedule your service/certification?

Create an account or log in with an existing account at https://faronow.faro.com
Click here for more information on FARONow!

Americas:

American Flag United States of America

Lake Mary, Florida

FARO Technologies Inc.
125 Technology Park
Lake Mary, Florida  32746
USA

Products Serviced:

  • USB FaroArm®, all models, excluding legacy models
  • FARO Laser Line Probe (LLP)
  • FARO Gage, and other 4ft FaroArms.
  • 8-Axis Systems
  • FARO Visual Inspect
  • FARO ScanPlan
  • FARO Freestyle

Exton, Pennsylvania

FARO Technologies Inc.
290 National Road
Exton, Pennsylvania  19341
USA

Products Serviced:

  • FARO Laser Tracker, all models with B89 Certifications
  • Tracker Targets
    • Spherically Mounted Retroreflector (SMR)
    • 6-Probe
    • Retro-Probe
  • FARO Laser Scanner
  • FARO Tracer
  • FARO Cobalt
  • FARO Orbis

Mexican Flag Mexico

FARO Technologies Inc.
215 Avenida Centuria
Parque Industrial Milenium
Apodaca, Nuevo Leon  66600
Mexico

 Products Serviced:
  • USB FaroArm®, all models except Quantum,4-Foot, Inverted and Gage
    • Gen 3 & above only
  • FARO Laser Line Probe (LLP)
  • FARO Laser Tracker, all models except Vantage 6DoF

Brazilian Flag Brazil

FARO Technologies Inc.
R. San Jose
360, Cotia -- SP
CEP  06715-862
Brazil

Products Serviced:

  • USB FaroArm®, all models
    • Gen 3 & above only
  • FARO Gage
  • FARO Laser Line Probe (LLP)
  • FARO Laser Tracker, all models except Vantage 6DoF

Europe, Middle East & Africa:

German Flag Germany

FARO Europe GmbH & Co. KG
Lingwiesenstr
11/2, 70825
Korntal-Münchingen
Germany

Products Serviced:

  • All FARO products, all models, except FARO Tracer

United Kingdom Flag United Kingdom

FARO Technologies, UK Ltd
Great Central Way, Butlers Leap
Rugby, CV21 3XH
United Kingdom

Products Serviced:

  • USB FaroArm®, all models
    • Gen 3 & above only
  • FARO Gage
  • FARO Laser Line Probe (LLP)
  • FARO Laser Tracker, all models except Vantage 6DoF
  • FARO Laser Scanner
  • FARO Tracer

Asia Pacific:

Chinese Flag China

FARO Technologies (Shanghai) Co., Ltd.
1F, Building No 2, Juxin Park
188 Pingfu Road
Xuhui District
Shanghai  200231
China

 kA2390000008YRBCA2_en_US_1_15.png

Products Serviced:

  • USB FaroArm®, all models except Inverted
    • Gen 3 & above only
  • FARO Laser Line Probe (LLP)
  • FARO Gage
  • FARO Laser Tracker, all models except Vantage 6DoF

Japanese Flag Japan

FARO Japan, Inc.
716 Kumada
Nagakute-shi
Aichi  480-1144
Japan

 Address_Nagakute.png

Products Serviced:

  • USB FaroArm®, all models except Inverted
    • Gen 3 & above only
  • FARO Gage
  • FARO Laser Line Probe (LLP)
  • FARO Laser Tracker, all models except Vantage 6DoF

FARO Japan, Inc.
2-3-32 Chikusa, Chikusa-ku,
Nagoya-shi, Aichi 464-0858 Japan

 Address_Chikusa.png

Products Serviced:

  • FARO Laser Scanner - V7 & above only

Thai Flag Thailand

FARO Technologies (Thailand) Ltd.
11 Soi Bangna-Trad 34
Bangna-Trad Road
Bangna, Bangkok  10260
Thailand

Products Serviced:

  • USB FaroArm®, all models except Inverted
    • Gen 3 & above only
  • FARO Gage

Indian Flag India

FARO Business Technologies India Pvt. Ltd.
E12, B-1 Extension
Mohan Cooperative Industrial Estate
Mathura Rd
New Delhi  110044
India

Products Serviced:

  • USB FaroArm®, all models except Inverted
    • Gen 3 & above only
  • FARO Gage
  • FARO Laser Line Probe (LLP)
  • FARO Laser Tracker, all models except Vantage