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FARO® Knowledge Base

USB Driver for the FaroArm, ScanArm, and Gage


Your FaroArm®, ScanArm, Design ScanArm, or Gage works best with the latest driver. This article shows you how to download the latest or earlier drivers.

After servicing or recalibration of your device, plan to download and install the latest driver BEFORE you use the device. The factory provides the most recent hardware improvements when servicing your device, so using the latest driver may be required.

CAUTION: If you use software or hardware from a third-party vendor who makes FARO compatible products, verify the product is compatible with the latest USB FaroArm driver BEFORE you change the driver.

  • If you are using the vendor recommended driver, do not change it.
  • If you are not using the recommended driver and the vendor's product is not compatible with the latest USB FaroArm driver, see the earlier drivers list in this article to find the driver the vendor recommends.

Note: When you send your FaroArm in for factory servicing, check with the vendor to find out which driver is compatible with their product. If the latest driver is not compatible, tell the Support Agent when you arrange to send in your FaroArm so that service technicians do not upgrade the driver..      


  1. Choose which driver to download based on your situation.
    Situation Click one of these links to download
    NOT using third-party hardware or software Online edition of the latest driver, version
    Release Date: Jul 2020
    USING third-party hardware or software As recommended by the third-party vendor, the latest or an earlier driver version
    Internet access is not available on the computer you use with your FARO device Offline edition of the latest version. This edition can only be installed on computers with Microsoft Windows 7, Windows 8.x, or Windows 10.x operating systems.

    Alternate Download Link (Full Version)
  2. Download the What's New file to learn what has changed in the latest version.
  3. Go to Upgrade the FaroArm USB driver installation instructions.

Earlier Drivers

Click here for details about which versions of Microsoft Windows supports different driver versions and computer processors.

Date Version Processor
Jan 2020 64- & 32-bit
Offline edition
Aug 2019 64- & 32-bit
Offline edition
Feb 2019 64- & 32-bit
Offline edition
Nov 2018 64- & 32-bit
Offline edition
Oct 2018 64- & 32-bit
Offline edition
Aug 2018 64- & 32-bit
Offline edition
May 2018 64- & 32-bit
Offline edition
Mar 2018 64- & 32-bit
Offline edition
Feb 2018 64- & 32-bit
Offline edition
Nov 2017 64- & 32-bit
Offline edition
Oct 2017 64- & 32-bit
Offline edition
Aug 2017 64- & 32-bit
Offline edition
Nov 2016 64- & 32-bit
Offline edition
Mar 2016 64- & 32-bit
Offline edition
Feb 2015 64- & 32-bit
Dec 2014 64- & 32-bit
Sep 2014 64- & 32 bit

For older drivers not listed above, contact Customer Support.

Hardware Support Notes:

The latest driver version is compatible with all USB FaroArm and ScanArm models. Model specific, minimum required versions are listed below.

Model/Device Operating System Minimum Required Driver
  • 8-Axis support for Quantum Series and Edge*
Windows 7 or greater
  • Design ScanArm 2.5C
  • Quantum Series with Prizm LLP
Windows 7 or greater
  • Quantum Series FaroArm
  • Quantum Series and Edge with HD/SD Blu LLP
Windows 7 or greater
  • Legacy USB FaroArm/ScanArm
Windows 7 or greater
  • Legacy USB FaroArm/ScanArm
Windows XP

*8-Axis support for the Edge requires an authorized firmware upgrade, contact your local sales representative for details