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FARO® Knowledge Base

Download and Install the SafeNet Sentinel HASP License Driver and FARO Remote Update System (RUS)

Install Icon


The HASP driver is the central component of FARO® software licensing and is automatically installed when you install FARO software. Always make sure you use the latest version of the HASP driver. It is backwards compatible, so you need not be concerned about using the latest version with older FARO software. Using the latest version helps to avoid licensing issues.

HASP License Driver Install/Update - Preferred Method

The FARO® Licensing Manager provides an single interface to manage all of your FARO software licenses from one convenient application. Activate a new license, manage and update licenses, view active maintenance plans/expiration dates, and update and repair the HASP driver.

FARO Licensing Manager Installation

The Licensing Manager can be installed via FARO InTouch. FARO InTouch is a software distribution and management application which streamlines the downloading, installation, updating and execution of FARO software. To install the latest version of the Licensing Manger and FARO InTouch, follow the steps below.

If you don’t have InTouch installed:

  1. Download the Licensing Manager and FARO InTouch.
  2. Once installed, open FARO InTouch, locate the Licensing Manager application and click Run.

If you already have InTouch installed:

Walkthrough Video

Cannot view the video? Click here to download this video.

  1. Open FARO InTouch, locate the Licensing Manager application and click Install. (Note: The Licensing Service application will also be installed automatically.)
  2. Once the Licensing Manager application has been installed, click Run.
  • Whenever the Licensing Manager application is installed or updated, the HASP driver is also automatically updated to the latest version.
  • If the need arises to repair or reinstall the HASP Driver, this can be done via FARO InTouch, by selecting the Repair selection from the Licensing Service tile dropdown.


HASP License Driver and RUS Installation/Update - Manual Method

If you do not use an internet connection with your FARO software or are not able to use the Licensing Manger application (preferred method above) you may need to manually install the latest versions of the HASP driver.

The RUS tool enables you to manually activate, update, or transfer FARO software licenses on a stand-alone installation as well as on a network license server and its client computers.

Download HASP/RUS Files

Use the links below to download the latest versions of the HASP driver and RUS.

Note: BuildIT products use a different HASP driver and RUS than other FARO products.

Verify the HASP Version Number

  1. On the FARO software PC, open an Internet browser and go to http://localhost:1947. The Sentinel Admin Control Center appears.
  2. Click Diagnostics.
  3. At the bottom in the Run-time section, note the number next to Run-time Installer. This is the HASP license driver version number.
    HASP License Driver Version Number
  4. The latest HASP version number is 9.14.
  5. The latest HASP version number for BUILD IT users is 9.14.

Verify the RUS Version Number

  1. Locate and right-click FaroRUS.exe.
  2. Click Properties. The FaroRUS.exe Properties window appears.
  3. Click the Details tab.
    FARO Remote Update System File Properties
  4. Note the File version number.
  5. The latest RUS version number is 7.9.23583.60000.

Uninstall the Old HASP Driver

  1. Extract the haspdinst<VerNum-Date>.zip file you downloaded to the root of your C:\ drive. Do not put it in a sub-folder.
  2. Exit FARO software and remove any dongles or portlocks connected to your PC.
    Dongle or PortLock
  3. Click the Windows Start menu. In the search field type cmd and press Enter. The Command Prompt window appears.
  4. If the command prompt is pointing to C:\>, skip this step. If not, at the prompt type one of these commands and press Enter.
    • If your prompt is pointing to a drive other than C, type c: and press Enter.
    • If your prompt is pointing to C but is not at the root, type cd\ and press Enter.
  5. At the C:\> prompt, type haspdinst.exe -kp -r -fr -v -purge to uninstall the current HASP driver.
    HASP Uninstall Command
    A status window appears while this operation runs. When it is done, the Operation successfully completed windows appears.
    Sentinel Uninstall Operation Successfully Completed Window
  6. Reboot your computer.

Install the New HASP Driver

  1. Ensure you have administrator privileges on your computer. If you do not, contact your IT department.
  2. Turn off all anti-virus and firewall software, or contact your IT department and ask that an exception be created for .dll files located at C:\Program Files (x86)\Common Files\Aladdin Shared\HASP.
  3. Repeat steps 3 and 4 above to get the Command Prompt window and the C:\> prompt.
  4. A t the C:\> prompt, type haspdinst.exe -i -fi -kp -fss to install the latest driver.
  5. A status window appears while this operation runs. When it is done, the Operation successfully completed windows appears.
    Sentinel Uninstall Operation Successfully Completed Window
  6. Open an Internet browser and go to http://localhost:1947, if you see the SafeNet Sentinel Admin Control Center, installation was successful. Verify that your version is now current.
    SafeNet Sentinel Admin Control Center

Uninstall the Old RUS

To uninstall RUS, find FaroRUS.exe and delete or rename it. The file's location is different depending on the type of computer you are using: Stand-alone computer, client computer, or license server. 

For a stand-alone computer or client computer

The RUS file is stored in the root of the folder where the FARO Software you are running is stored. If you accepted the file storage defaults when you installed your FARO software, the RUS file is in one of these folders.

  • C:\Program Files\FARO\<FAROSoftwareName>
  • C:\Program Files (x86)\FARO\<FAROSoftwareName>

For a license server

The RUS file could be stored anywhere. If you have followed the instructions for creating a license server, the file is stored in the C:\FaroRUS folder. If not, you can search for it.

Install the New RUS

  1. Copy the new FaroRUS<VersionNumber>-<date>.zip file you downloaded at the top of this article to the folder where you found the old RUS.
  2. Extract FaroRUS.exe to the same location as the old RUS file.
  3. Test that you can access the RUS.
    • On a standalone computer or client computer--From the Windows Start menu click All Programs > FARO > <FAROSoftwareName> > FARO RUS or FARO Remote Update System. This makes sure that the Start menu link to the RUS works correctly.
    • On a license server--Double-click FaroRUS.exe to run it. 
  4. When you see the RUS window, installation was successful. Verify that your version is now current.
    FARO Remote Update System


See Also



M10, measure 10, portlock, HL, upgrade, software key, license key, activation, portlock, M10, Safenet, product key, dongle, SL, HL, soft lock, softlock, hard lock. hardlock, thumb drive, USB drive, flash drive, HASP Driver, HASP Driver Install