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FARO® Knowledge Base

FARO Licensing Manager Application

Overview

The FARO® Licensing Manager provides a single interface to manage all of your FARO software licenses from one convenient application. Activate a new license, manage and update licenses, and view active maintenance plans/expiration dates.

 Release Notes

 

Installation

The Licensing Manager can be installed via FARO InTouch. FARO InTouch is a software distribution and management application that streamlines the downloading, installation, updating and execution of FARO software. To install the latest version of the Licensing Manager and FARO InTouch, follow the steps below.

System requirements

The Licensing Manager only supports the x64 version of:

  • Windows Server 2016
  • Windows Server 2019
  • Windows Server IoT 2019
  • Windows Server 2022
  • Windows Server IoT 2022
  • Windows 10 IoT Enterprise 2019 LTSC
  • Windows 10 IoT Enterprise 2021 LTSC
  • Windows 10 Version 21H2
  • Windows 10 Version 22H2
  • Windows 11 Version 22H2

If you don’t have InTouch installed:

  1. Download the Licensing Manager and FARO InTouch.
  2. Once installed, open FARO InTouch, locate the Licensing Manager application and click Run.
    Intouch_LicensingManager-Run.png

If you already have InTouch installed:

  1. Open FARO InTouch, locate the Licensing Manager application and click Install. (Note: The Licensing Service application will also be installed automatically.)
    Intouch_LicensingManager-Install.png
  2. Once the Licensing Manager application has been installed, click Run.
    Intouch_LicensingManager-Run.png

Licensing Manager User Interface

Licenses (home screen) - Displays all licenses currently installed on the computer. Each listing includes the expiration date and other related information. A filter can be used to narrow the licenses displayed and the settings panel allows to change the license selected to run FARO applications. LicensingManager-HomeCallouts.png
Activate - Allows entry of a product key for activation of a new license.
Configure - Provides basic settings to configure network license servers or clients.
Notifications - Opens the Notification pane. The notification pane lists newly activated licenses, expired licenses, and update license results.

Notifications

The notifications pane contains a historic view of licensing-related activities. Clicking on any notification will display a pop-up window with additional details.

LicensingManager-Notifications-NoCallouts.png

Listed below are some of the most common notifications:
 

  • Product Expiration
  • License Added
  • License Updated
  • License Removed
  • Generic Error Message

Update Licenses

Find the whole procedure in the License Update for FARO Software article.

Activate Licenses

Find the whole procedure in the License Activation for FARO Software article.

Configure Network

Find the whole procedure in the Network License Server and Client Configuration article.

HASP Driver Update and Repair

Find the whole procedure in the HASP Driver Installation, Update and Repair article.